REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant sections of national and state or territory legislation regulatory requirements and codes of practiceor guidelines as they relate to the level and type of warehouse operations including inventory storage

Relevant OHampS and environmental procedures and guidelines

Organisational policies and procedures including those pertaining to effective monitoring and reporting of warehouse operations

Principles of operation and functions of inventory systems

Different types of inventory systems and stock management approaches applicable to a range of warehouse styles and sizes to enable the control of stock

Workplace processes for records management and the production of inventory reports

Computer recordsdocumentation requirements for stock control including forms checklists and inventory reports applicable to the workplace

Housekeeping standards procedures required in the workplace

Range of different warehouse structurestypes and applicationsfunctions of warehouse to enable the storage of a range of products and goods

Role and impact of information technology including record systems in warehouse operations

Impact of engineered standards on warehouse operations

Warehouse security processes to enable identifying and reporting measures to improve security in the workplace

Software applications commonly used in warehouse operations

Required skills

Communicate effectively with others when monitoring warehouse operations

Report and record noncompliance issues

Advise recommendations regarding possible improvements to warehouse operations including measures to improve security arrangements

Read and interpret relevant work requirements policies procedures and other information relevant to monitoring warehouse operations

Complete documentation and provide reports related to monitoring warehouse operations

Use numeracy skills relevant to warehouse operations including inventory and stock control

Work collaboratively with others and adapt appropriately to cultural differences in the workplace

Promptly report andor rectify any identified problems that may occur when monitoring warehouse operations in accordance with applicable regulatory requirements and workplace procedures

Monitor and anticipate operational problems hazards and risks including security breaches and take appropriate action

Modify activities dependent on differing workplace contingencies situations and environments

Monitor work activities in terms of planned schedule

Interpret and apply relevant regulations and instructions

Adapt own competence in response to any changes in activities when monitoring warehouse operations

Correctly and safely operate relevant equipment including use of manually operated materials handling equipment when monitoring warehouse operations

Use appropriate technology including software and communication systems to enable the monitoring of goods and products in the workplace

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit

Context of and specific resources for assessment

Competency should be demonstrated on at least one occasion covering the scope of the unit of competence

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment andor

in an appropriate range of situations in the workplace

Applicable legislation and regulations may include:

Types of warehouses and their functions may include:

Warehouse management systems may include:

Materials handling equipment may include:

Organisational policies and procedures may include:

Receiving, order picking and packing, despatch, stocktaking and replenishment may include:

Inventory and stock control may include:

Products/goods may include:

Engineered standards may include:

Warehouse security may include:

Security threats may include: